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Jazz Forum • The Venue

HOURS & BASIC RULES

Q: What are the hours of the club?

A: The club is open only on weekends, Friday and Saturday nights, and Sundays for late afternoon and evening shows.  On Friday and Saturday, the doors open at 6:00 pm for the 7:00 pm show, and at 9:00 pm for the 9:30 pm show. On Sundays for the late afternoon shows, doors open at 3:00 pm for the 4:00 pm set and at 5:30 pm for the 6:00 pm set. For the Sunday evening shows, doors open at 7:30 pm for two sets, beginning at 8pm.

The club is generally open until 11 pm on Fridays, Saturdays and Sundays.

Q: What is the typical band size?

A: We typically host trios, quartets and quintets.

Q: How many patrons does the club hold?

A: The club accommodates 85 guests.

Q: Can I purchase gift certificates at the Jazz Forum?

A: Yes.  Please call 914-631-1000 or email ellen@jazzforumarts.org to purchase a gift certificate. Gift certificates are in various denominations and are redeemable for tickets only and does not include food or drink.

Q: Can I take photographs at the show?

A: Non-flash photography, video and audio is permitted within reason and as long as it doesn’t intrude on the experience of other patrons and the artists’ performances. If you have a special request, e.g., for extended video recording or a photo shoot with artists, please contact ellen@jazzforumarts.org.

Q: Is there merchandise available?

A: We sell artists’ CDs, T-shirts, hats, coffee mugs, percussion egg shakers and other merchandise at the box office window. Artists usually autograph CDs for patrons.

Q: Is there an age restriction?

A: All ages are welcome at the tables. Bar seating is for 21+.

Q: Can I stay for two sets on Friday, Saturday and Sunday?

A:  Those attending the first set may stay for the second set by paying the additional ticket price and an additional $10 minimum per person, depending on seat availability. At the discretion of management and following the first set, management may announce that those who have paid for the first show may stay for the second show, without paying an additional ticket fee.  Patrons from the first set must pay the new minimum per person for the second set.

In either case, if you stay for the second set, you will be asked to close your check, go into the lounge and wait with other patrons while staff reset the tables.  All full-paying patrons for the second show get first choice on seats, and you may be asked to change seats to accommodate them.

TICKETS & SEATING

Q: What are the ticket prices?

A: The General Admission ticket price for Friday and Saturday performances typically range from $25 to $30 per person per set.  Sunday Brazilian shows are typically priced at $15 per person per set. Ticket prices may be higher for certain artists and special events. There is an additional service charge and ticket processing fee for all credit card orders.  We request that customers purchase tickets in advance on our Calendar page to ensure seating. Depending on availability of seats, tickets may be purchased at the door.

Q: Is there a discount for children, students and/or seniors?

A: We offer a discount for children under 12 and high school and college students of $5 off the price of General Admission tickets.  High school and college students must present student IDs at the door. There is no senior discount.

Q: Is there a food or beverage minimum?

A: There is a per person minimum of $10 in food or beverage for all seats in the club during each set of music.  This applies both to table and bar seating. The minimum may be higher for certain artists and special events.

Q: How can I buy tickets?

A: Tickets are available for purchase on our Calendar page to ensure seating. Depending on availability of seats, tickets may be purchased at the door. Tickets may be purchased at the Box Office only during club hours.  The Box Office is closed at all other times.

Q: Where do I pick up my tickets?

A: We prefer if you show your ticket order on your smartphone at the Box Office (saves a tree or so!) or you can print out your tickets before coming to the club. It is not necessary to pick up tickets in advance.  The Box Office is closed at all times except club hours.

Q: Is there a group size that requires advance ticket purchases?

A: Groups of five or more people should purchase tickets in advance and as a single party.  For any groups intending to sit together but purchasing tickets separately, please indicate on the ticket order in “General Notes” the size of the party and the names of other ticket holders.  You will find the option to enter this information on the page following confirmation of your order. You may also notify the club in advance by emailing ellen@jazzforumarts.org.  We may not be able to seat groups together if tickets are not purchased according to these instructions.

Q: Does the club accommodate patrons with special seating needs?

A:  The Jazz Forum can accommodate special seating needs as long as we are informed of those needs in advance. Please indicate any special needs on your ticket order in “Special Needs” which will appear on the page following confirmation of your order.  You may also let us know by calling 914-631-1000 or contacting ellen@jazzforumarts.org.  We cannot promise that seating accommodations will be made if we are not notified in advance.

Q: Can I reserve seats at the club?

A: All patrons are seated on a first-come first-serve basis unless specifically determined by club management.  For patrons who want a choice of seats on Friday or Saturday shows, we recommend arriving when doors open for each show (at 6 pm for the 7pm show and at 9:00 for the 9:30 pm show). For Sunday shows, the doors open at 3 pm for the 4 pm show, 5:30 for the 6 pm show, and 7:30 for the 8 pm show.

Q: Is there a group discount for tickets?

A: Please contact ellen@jazzforumarts.org for any special discount requests. 

Q: What is your refund policy?

FOOD & BEVERAGE MENUS

Q: Does the Jazz Forum have a food and drink menu?

CLUB LOCATION & PARKING

Q: Where is the Jazz Forum located?
Q: How do I find the Jazz Forum?

A: Please see directions and a map of parking locations on our Contact page.

Q: Do you have private parking?

A: Jazz Forum Arts has free exclusive parking during club hours at the Key Bank on Dixon Street just west of N. Broadway and in the employee lot at Chase Bank on McKeel Avenue, east of N. Broadway. See Contact  page for parking map and directions. The spaces are available on a first-come first-serve basis. There are also two handicapped parking spaces on-site at the club.

Q: Is there public parking nearby?

A: There is limited parking on local streets, (e.g., Central Avenue, North Washington Street, Dixon Street).  Additional parking is available in the Municipal Parking Lot on the northeast corner of McKeel Avenue and North Broadway (entrance on McKeel). The club is located on a private lane (Dixon Lane), and there is no parking on the private lane.

Q: Can I park in the CVS parking lot adjacent to the Jazz Forum?

A: We do not have permission for customers to park in the privately-owned CVS parking lot adjacent to the club. Those who park in that lot risk having their car towed or booted by the lot owners.  All parking spaces on Dixon Lane, a private street, belong to residents and are NOT available for public parking.  There are two handicapped parking spaces in front of the club, available on a first come, first served basis with handicapped parking permits visible through the windshield.  

ACCESSIBILITY AT THE CLUB

Q: Is the club accessible for those with disabilities?

A: Yes.  There is a ramp and well-lit entrance to the club for those needing an accommodation.  There are two ADA-compliant bathrooms for wheelchairs, outfitted with other assistive devices.  The club is located six steps up from the street level. There are also two handicapped parking spaces on-site at the club.

The Jazz Forum can accommodate special seating needs as long as we are informed of those needs in advance. Please indicate any special needs on your ticket order in “Special Needs” which will appear on the page following confirmation of your order.  You may also let us know by calling 914-631-1000 or contacting ellen@jazzforumarts.org.  We cannot promise that seating accommodations will be made if we are not notified in advance.

PRIVATE EVENTS

Q: Do you rent Jazz Forum for private events?

A: Yes. We are delighted to host private events and can provide customized services and menus. For private events, the club is available on Saturday afternoons, Fridays until 4 pm and at all times on Mondays through Thursdays.  Group bookings for club shows are available for birthday parties and other special events. To book the Jazz Forum for private events, check our Private Events page and e-mail ellen@jazzforumarts.org or call 914-631-1000.

COAT CHECK AND LOST & FOUND

Q: Is there a coat check at the club?

A: The coat check is at the Box Office.

Q: How do I contact lost and found?

A: For missing items call 914-631-1000 or email ellen@jazzforumarts.org.  The Lost and Found is in the Box Office.  

1 Dixon Lane, Tarrytown, NY 10591
914-631-1000
jazzforumarts@yahoo.com